ai

Read our latest insights related to this tag.

Evaluating Large Language Models: A Necessity in the Age of Advanced AI

Evaluating Large Language Models is not just important but essential in leveraging their capabilities effectively. It is crucial to approach this evaluation with a standardized and multifaceted methodology, considering the unique and advanced nature of these models.

Evaluating Large Language Models: A Necessity in the Age of Advanced AI

ChatGPT Has Entered The Chat and AI Will Never Be The Same

Let’s dive into what has been happening with AI recently, specifically the large language models, and more importantly why it's such a big deal for folks who want to use AI.

ChatGPT Has Entered The Chat and AI Will Never Be The Same

A Brief History of OpenAI’s Acceleration

AI is the big tech revolution we are facing - and the pace of change is only going to accelerate. OpenAI, the company behind ChatGPT, GPT-4, and Dall-E, has vastly changed the AI landscape in just 5 years. Here's how their models have developed in that time.

A Brief History of OpenAI’s Acceleration

Customer Service Is Too Expensive: 3 Ways to Reduce Costs

Businesses can find customer service savings either by reducing labor costs or by improving efficiency.

Customer Service Is Too Expensive: 3 Ways to Reduce Costs

How Do You Reduce Contact Center Costs?

Every IT leader want to reduce contact center costs - but what is the best way to do it?

How Do You Reduce Contact Center Costs?

How to Create Your Own Contact Center with AWS in Minutes

Learn how to set up your very own call center to automate answers to repetitive questions.

How to Create Your Own Contact Center with AWS in Minutes

Our G2I Session Takeaways: Customer Service is Broken

Read about the key takeaways from our presentation at Gateway to Innovation, including how poor customer service impacts both your customers and your business.

Our G2I Session Takeaways: Customer Service is Broken

Recap: Harness Customer Insights With AI In Your Contact Center

Learn how leveraging AI in your contact center opens a world of data and gives you customer insights that extend throughout your business.

Recap: Harness Customer Insights With AI In Your Contact Center

Upcoming Webinar: Harness Customer Insights With Contact Center AI

Watch our experts discuss how AI can unlock customer insights that can deliver true business value, what metrics you should be measuring, and the challenges to be ready for.

Upcoming Webinar: Harness Customer Insights With Contact Center AI

Innovation Hours: Building Skills - and Robots

The next in our Innovation Hours blog series, Amit Jha talks about advancing his skills in computer science, AI/ML, and building robots.

Innovation Hours: Building Skills - and Robots

Panel Recap: One Thing Every Company Must Do Before Leveraging AI

Local leaders talk about what companies must do before leveraging AI.

Panel Recap: One Thing Every Company Must Do Before Leveraging AI

The Midwest’s Biggest AI Event Is Now Free

Prepare.ai 2020 kicks off 10/1 and is now free to the public! Join us for our panel discussion with leaders from Mastercard and Charter.

The Midwest’s Biggest AI Event Is Now Free