Digital Experience

We help business leaders turn great ideas into digital reality.

Our team of human-centered strategists, researchers, designers, and technologists work with you to take digital product ideas from initial concept through design, realization, and enablement.

Whether you’re designing a new experience or redesigning an existing one, we help ensure that your product design is successful… that it meets your business goals and metrics, leverages technology optimally, and delights your users, your employees, and your customers.

Bringing all aspects of a product together is what we do best.

How We’ve Helped

Case Study
Redesigned App Increases Speed and Efficiency

A managed care company had an aging claims processing system used by many internal employees and wanted to find ways to improve user experience and increase efficiency.

Case Study
Better Data Visualization Improves Patient Care

A virtual healthcare provider sought ways to simplify and streamline the presentation of patient vitals to enhance real-time decision making in treating patients.

Case Study
Document Creation in Days Instead of Weeks

A managed care organization had a manual, time-consuming process to generate documentation on insurance plans that must be submitted for government approval. They wanted to find a way to increase efficiency, reduce errors, and create a system that would serve as a single source of truth on benefits offerings.

What We Do

DX Design

• Understand the wants and needs of your business, users, customers, employees, partners, while considering your technical constraints and enablers.
• Use Design Thinking to explore alternative, technically-feasible solutions.
• Work with you to co-design a technically-feasible Proof of Experience.

DX Realization

• You already have a vision of what you need to build.
• Work with you to co-design a technically-feasible Proof of Experience.
• Build a working solution, while testing/validating that it meets your and your users’ goals.

DX Enablement

• Understand the wants and needs of your business, users, customers, employees, partners, while considering your technical constraints and enablers.
• Use Design Thinking to explore alternative technically-feasible solutions.
• Work with you to co-design a technically-feasible Proof of Experience.
• Build a working solution, while testing/validating that it meets your and your users’ goals.

How We Do It

We use our HCDAgile approach to ensure we’re building the right thing the right way. In a true human-centered approach, we partner with you, your customers, and employees throughout the engagement to get their input and buy-in at every step of the way. Our human-centered professionals are skilled in research and design tools and techniques, which enables them to turn user input into design. They work ahead of our technologists, accelerating their development efforts. And because our researchers and designers are on the same team with our technologists, we avoid lapses in communication. In short, HCDAgile offers a proven, repeatable set of methods that get results all the way from concept to delivery.

How Can Digital Experience Help Your Enterprise?

Our digital experience practice can help you take digital product ideas and turn them into successful realities for your business, your employees, and your customers.

Learn More

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